Privacy policy

1. Introduction

At CenterBay Portal, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase through our website or mobile applications.

2. Information We Collect

We may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address.
  • Payment and billing information when placing an order.
  • Account login details and preferences.
  • Device, browser, and usage data through cookies or analytics tools.

3. How We Use Your Information

Your data is collected and processed for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your purchases, updates, or support requests.
  • To personalize your shopping experience.
  • To improve our website, app, and services.
  • To comply with legal obligations and prevent fraudulent activities.

4. Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Vendors and delivery partners to complete your order.
  • Payment gateways for secure transaction processing.
  • Service providers who help us operate our platform (e.g., hosting, marketing, or analytics).
    All third parties are bound by confidentiality and data protection agreements.

5. Cookies and Tracking Technologies

CenterBay uses cookies to enhance user experience, analyze website traffic, and display relevant offers.
You can manage or disable cookies in your browser settings, but some features may not function properly.

6. Data Security

We employ industry-standard security measures including SSL encryption and access control to safeguard your data.
However, no online transmission is 100% secure; users share information at their own risk.

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent at any time.
  • Request details of how your data is processed.

For such requests, contact us at info@centerbay.ae.

8. Data Retention

We retain your information as long as it is necessary to provide our services and comply with legal requirements.
When no longer needed, your data is securely deleted.

9. Third-Party Links

Our platform may contain links to external websites or apps. We are not responsible for their privacy practices or content.

10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:
📧 info@centerbay.ae
📍 Dubai, United Arab Emirates